Friday 7 November 2008

Property maintenance during crisis

Apartment Maintenance is very vital for keeping an asset clean and hygienic, and keeping it in an impressive form. Maintaining an asset is not an easy job. It is a task that takes a lot of time and expertise. Hence, it is better to delegate the responsibility to professional maintainers. But it is commonly seen that the owners of the assets do not manage to get work that is hundred percent satisfactory from the professional maintainers. Here are some useful tips that are easy to implement, and by following which one can manage to get his maintenance work done efficiently:
• The first thing that the owner of the asset should do is to get the asset insured for damage. It will help him in making huge savings while getting the damaged parts repaired.
• In the event of any damage it is always better for the owner to take some preliminary steps to prevent further damage till the arrival of the apartment maintenance staff. Even though the owner is paying the professionals for their work it is not a good idea to leave the house unattended till they arrive as that can prove to be quite dangerous. For example, if some window panes break, it is always better to remove the glass pieces of the broken window pane so that there is no risk of people injuring themselves by accidentally treading on them. The professional maintainers can take up from the point of fixing a new pane.
Apart from the safety issues, by personally attending to some of the tasks associated with the repairing process, the owner can save himself money. The apartment maintenance staff is known to charge higher fees for attending to houses that are in a really bad shape at the time of their arrival. But on the other hand, a person should involve himself in handling the crisis situation only if he has some knowledge about how to handle it, as a crisis situation is least suited for any action that is based on the trial and error method of finding remedies.
• For ensuring a prompt response from the professional maintainers it is always better to clearly communicate the situation to them and tell them exactly what is required of them. The apartment maintenance staff comprises of very busy people and it is better for the owner of the asset to go straight into the subject without any unnecessary detailing.
One should proceed in a methodical manner while giving out the information to the professional maintainers. The owner should start with describing the problem. There is no necessity to describe who has done it as that is irrelevant information to the professional maintainers.
The next thing is to state the duration of the problem as that will give an idea of the degree of damage it could have done, to the professional maintainer. After this the owner can proceed to describe how the problem arose and what he had done to rectify the situation.
• Sometimes, being novices, people tend to make blunders in while handling the crisis. It is always better to frankly tell the apartment maintenance staff about the mistakes done so that they come prepared with the proper solution to the problem. Hiding facts from the professional maintainers for saving oneself embarrassment is not a very good idea as that might lead to the aggravation of the situation due to wrong treatment.

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